If you are having any issues with your plugins or have a question, we want to get you taken care of as quickly as possible. Just fill out the form below and leave as many details as possible so we can get to the bottom of it.

Top 3 Frequently
Asked Questions

We had to make some changes to the way bundles are handled in the latest update. The simplest way to get your download links it to add the product to your cart and order it again. Because you already own it, the price should come out to $0. 

The number you get from a 3rd party store is not a serial number, it’s a coupon to get your plugin at no cost. All you have to do is enter that code on this page, and it will put the plugin into your cart and bring the cost down to $0. This way you will always have access to the latest version from your account here.

If you are using OSX High Sierra (10.13 or greater) there is an issue where you have to reboot your computer after installing the plugin in order for it to show up in Logic Pro X. We are still looking for a solution to this problem, but rebooting should fix it.