If you are having issues registering your plugin, please look at the FAQ below. If this does not answer your question, please let our support know and we will get it figured out.

If your serial number is formatted like this: 187345 - 7963V5SQVH

The number you have is a redemption code, not a serial number. You should enter that code on this page: https://www.bozdigitallabs.com/retrieve/

  If your serial number is formatted like this: NJM7-T5UW-DXCS-6OV4-E2FK-A3BL

You have a correct serial number. Double check that you are not pasting any extra spaces in your serial number or username. Usernames are space sensitive. If you accidentally copy and paste a space before or after your username, the serial number will not work.

You should have recieved a redemption code that looks something like this

187345 - 7963V5SQVH

If you did not get this code, please contact the store where you bought the plugin to make sure you get it.   If you do have this code, please enter it on this page: https://www.bozdigitallabs.com/retrieve/